Return Policy
Returns
Our return policy lasts 30 days. After 30 days from purchase, we will not be able to offer refunds or exchanges.
To be eligible for a refund or exchange, items must be returned to us in their unused condition with original packaging and a receipt or proof of purchase.
Please allow two weeks for processing of returns and exchanges.
Return Shipping
To return an item, email us for return shipping details: info@madronagifts.com
We provide prepaid return labels for products that arrived damaged, defective, or incorrect. In this case, please contact us promptly at 360-920-8348 or by email at info@madronagifts.com.
Refunds (if applicable)
Approved refunds will be processed within two weeks and a credit automatically applied to the original form of payment.