Shipping and Delivery Q & A
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We ship nationwide with USPS or UPS Ground or Priority shipping. We can ship to street addresses and P.O. boxes in all 50 U.S. states + DC. We do not ship internationally.
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We offer door delivery within Bellingham city limits. Packages will be left at the door if there is no one home to accept them. Please be sure to input delivery addresses completely and accurately.
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Orders placed Monday through Thursday are typically processed and shipped out or delivered within two business days. Orders placed on Friday or on the weekend are typically processed the following week.
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See our Shipping and Local Delivery rates above.
For multiple boxes shipped to a single address, an additional shipping charge may apply. In this case, you'll receive an emailed payment link for additional charges.
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If anything goes wrong during the shipping or delivery process, such as missing or damaged items, let us know promptly so we can help make it right. You can reach us via email: info@madronagifts.com; or call or text: 360-746-4764.
Answers to your Questions
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Oh so much! Our gifts are about as local as it gets, sourced primarily from a 60-mile radius of our home base in Bellingham, WA. That means they don’t travel far to reach us, saving on packaging and transport emissions. Our items are mostly plant-based and/or organic, wildcrafted and/or sustainably sourced, small-batch and/or handcrafted. Individual product packaging is recyclable, reusable or compostable as much as possible. Our boxes are elegant in their simplicity (we do not double box!) with a focus on recycled and recyclable packaging and zero waste. $1 of every purchase plants trees around the globe to offset our carbon emissions. Oh, and did we mention we give 2% of sales of our Curated Gifts to local social and environmental causes? Rest assured that your gift from us will reflect your values.
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Carbon neutrality means keeping your net release of CO2e (CO2 equivalent) into the atmosphere at zero. Basically, whatever CO2e is emitted in your business practices is canceled out by a process known as 'offsetting’. Offsetting is a financial contribution that helps support projects that reduce emissions, like regenerating precious forests or cleaning up our oceans. Madrona Gifts currently uses GoodAPI to help offset our carbon impact by planting trees with each purchase on our website.
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That depends. First of all, sales tax is applied only to boxes shipped to a Washington State address, so if you are shipping outside of Washington State, your gift will be tax-free. (All the more reason to share far and wide!) Secondly, majority food-based curated boxes are tax free no matter where they ship. For all other curated and custom boxes, you will see a breakdown of applicable taxes at checkout.
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If you’re wanting to gift four or more boxes, please call us to help you pull together a custom order. You may choose from our curated options, or we can help you design the perfect custom gift box. Depending on the numbers needed, we may require 1-2 weeks to secure inventory. Contact us for more information and help getting started.
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We love working with local businesses and nonprofits! Corporate gifting offers a simple way to extend gratitude to clients, partners, and employees in a meaningful way. Our business clients are as varied as our products and include designers, manufacturers, schools, and real estate agents. Contact us to learn more.
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You may place an order without an account, but if you have an account with us, you will be prompted for your login email and password at checkout. If you forget your password, the only way to change it is through the account page link in the website header - next to the shopping cart. Go back to the home page and click on the account icon - next to the shopping cart icon - and look for the prompt “Forgot password?”. A link to change your password will then be emailed to you.